Lace Heart Boutique ships Australia Wide and Internationally.
Orders are dispatched Monday, Tuesday & Thursday. Purchases made over the weekend will be dispatched on the Monday. Orders placed on the regular shipping days after 2pm AEST will be despatched the next regular shipping day. Orders placed after 2pm AEST Thursday, will be dispatched on the following Monday. If by chance there is a public holiday, your order will be despatched the following business day.
We use Australia Post and charge a flat rate of $8 regular post or $10.95 express. Flat rate of $25 on all international shipping. FREE shipping on orders of $150 and over Australia wide. FREE shipping on orders of $250 and over Internationally.
Regular Shipping: 2- 7 business days depending on location
Express Shipping: 1- 3 business days or possible next day delivery depending on location.
International Standard Shipping: 1- 2 weeks.
*Shipping times are to be used as a guide only and will vary based on your location and during busy sale periods. We are not responsible for delays incurred by incorrectly provided addresses, external factors impacting our shipping couriers or any other circumstances beyond our control.
Please note: Lace Heart Boutique cannot be held responsible for any possible duties or taxes which may be applied by customs in the country where delivery is made. The responsibility for any custom duties, foreign taxes or other fees which may be imposed will rest with the customer.
Lace Heart Boutique are not liable for any packages lost in transit that have been deemed as ‘successfully delivered’ by Australia post or do not make it to its destination, as it is out of our hands once dispatched from our warehouse.
If there are any issues regarding lost packages, you will need to contact Australia post with your tracking details for further information.
With every purchase, you will receive a tracking number for your item which will be sent to your email address. You can enter your details in the link provided: